Privacy Policy

1. Who We Are

ExaCreative provides web design, development, and client-portal services. This policy explains how we collect, use, and protect information when you visit our website, contact us, or use our services.

2. Information We Collect

• Contact data you provide (name, email, phone, company, project details).
• Account or portal data related to your projects and support requests.
• Payment data processed by Stripe (we do not store full card details).
• Usage data (IP, device/browser info, pages visited) via cookies/analytics.

3. How We Use Information

• Provide and manage services.
• Respond to inquiries and support requests.
• Improve website performance and user experience.
• Send updates or marketing when permitted.
• Comply with legal obligations.

4. Cookies & Analytics

We use Google Analytics and Meta (Facebook) Pixel to understand traffic and marketing performance. You can disable cookies in your browser settings, though some features may not function properly.

5. Sharing of Information

We do not sell personal data. We may share information with service providers (hosting, analytics, communications, payments) or as required by law.

6. Data Retention

We retain personal data only as long as necessary for services, security, and legal obligations. When no longer needed, we delete or anonymize it.

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from children under 13. If local law requires a higher minimum age, we will apply the local requirement.

8. Your Rights

Depending on your location, you may request access, correction, deletion, or restriction of your data, or object to processing. Contact us at support@exacreative.com

9. Security

We use reasonable technical and organizational safeguards, but no online system is 100% secure.

10. Changes

We may update this policy periodically. The latest version will always be posted on this page.

11. Contact

Email: support@exacreative.com
Legal entity: [LEGAL_ENTITY_NAME]
Address: [LEGAL_ADDRESS]